Privacy Policy

Introduction

This Privacy Policy describes how CommerceLift, operated by Venture Stream ("we", "us", or "our"), collects, uses, and shares your personal information when you use our product feed management platform at commercelift.io (the "Service").

Information We Collect

Account Information

When you create an account, we collect:

• Your name and email address (via Google Sign-In)
• Billing information when you subscribe to a paid plan
• Account and organization names you provide

Shopify Store Data

When you connect your Shopify store, we access:

• Product catalog data (titles, descriptions, prices, images, variants, inventory)
• Store location information for inventory mapping

Important: We do not access or store any customer data, order information, or personal data of your store's customers. Our integration is strictly limited to product and inventory data required to generate your feeds.

Device Information

We automatically collect certain information when you visit our Service, including:

• IP address and browser type
• Pages visited and time spent on the Service
• Referring website or search terms

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your subscription and billing
• Generate and deliver product feeds to your selected channels
• Send you service-related communications
• Respond to your requests and support inquiries
• Analyze usage patterns to improve the Service

Data Sharing

We share your information only in the following circumstances:

• Service Providers: We use trusted third-party services for authentication (Firebase/Google), payment processing (Stripe), email communications (Mailgun), and analytics (Google Analytics).
• Feed Destinations: Your product data is transmitted to the advertising and commerce platforms you configure (e.g., Google Merchant Center, Meta, TikTok).
• Legal Requirements: We may disclose information to comply with applicable laws, regulations, or legal requests.

We never sell your personal information to third parties.

Data Retention

We retain your account information for as long as your account is active or as needed to provide you with the Service. Product feed data is retained to enable feed generation and version history. You may request deletion of your data at any time by contacting us.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, secure authentication, and access controls.

Your Rights

Under applicable data protection laws (including GDPR for European residents), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details below.

Cookies

We use essential cookies required for authentication and security. We also use analytics cookies to understand how visitors use our Service. You can control cookie preferences through your browser settings. For more information about cookies and how to disable them, visit allaboutcookies.org.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page.

Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us: